Frequently Asked Questions

Below are listed a number of questions we regularly get asked at Solution Medical. If you do not see the answer you are looking for, please do not hesitate to contact us and we would be glad to help.

SML is fully compliant with the Sale of Goods and Services Act 1980

If you’re not entirely satisfied with your purchase, we’re here to help. Read our returns policy in full.

Yes, SML conforms to GDPR (General Data Protection Regulation) which came into effect on the 25th May 2018. We only keep the information (on our server) you provide when placing an order to allow us to complete your order to the highest standard. In addition, if you contact us via our online contact form, your information is sent via email over SMTP, meaning we do not store that information on our server.

No, we do not retain your card details. All payments are handled by Stripe, a third party, industry-leading online payments provider.

Yes, we use only the latest secure payment methods. We use Stripe as our preferred payment provider for accepting online payments. We do not store your credit card information on our server. All transactions are handled by Strpie, the industry-leading payments provider.

No, the cost of the product is clearly priced. Shipping is free throughout Ireland.

SML operates to the highest standards with a comprehensive in-house Quality Assurance System.

  • SML visits the countries of manufacture and sources only the finest natural ingredients.
  • Extensive science backed beauty treatments dermatologically tested.
  • Free from Parabens, Petrolatum, Paraffin Oil, GM Ingredients, Phthalates, Formaldehyde, Harsh Chemical, Sulfates, Salt.

SML is incorporated in Ireland and operates out of Limerick/Shannon.

Solution Medical Limited.