Deliveries and Returns

SML Solution Medical Limited provides FREE DELIVERY on all standard Irish deliveries.

Deliveries: Real-time online parcel Track & Trace

All deliveries will be carried out by Fastway Couriers. Using handheld scanners; our courier franchisees scan each parcel at key interval points throughout its journey at pick-up, during transfer and at its final destination.

This data is then relayed to the Fastway Couriers website where our customers can access information on the status of their parcel or view delivery address details and a signature proof of delivery in a matter of minutes.

Returns

If you’re not entirely satisfied with your purchase, we’re here to help.

You have 14 days in which to return the product. To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. Your item should be in the original packaging.

Partially used products are not eligible for return. Your item must have receipt or proof of purchase.

If your return is approved, we will send a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your credit card issuer’s policies.

If your return is approved any shipping cost that you incurred while purchasing the product will be refunded.

If you have any questions relating to your delivery, please do not hesitate to contact Solution Medical.